Scott Hanselman wrote a nice blog post back in January about some of the issues you might face running Windows on a High DPI screen like that of a Surface Pro or Lenova Yoga. I'm kindof mystified that he didn't mention Remote Desktop though because thats been the number one problem for me on High DPI screens.
In Salesforce, User License types are tied to Profiles, so to change the User License type of a User, you need to change their Profile. However, only certain types of transitions are allowed:
A common problem with Salesforce Developer Sandboxes is that they are blank. Really you're going to want some data in there, so there are various strategies for copying data from your live instance to the Sandbox.
Currently I'm working on two separate projects for two different charities - one of them implementing Dynamics CRM, the other implementing Salesforce.
If you use standard 'flowchart' notation to describe how to make a cup of tea, you'll get something very linear, like this:
I wrote a few months ago about the coming changes in Dynamics CRM 2013 (previously codenamed Orion). At the Worldwide Partner Conference a few weeks ago, Reuben Krippner did a good demo of the new features. And this time it was a proper live demo, not just prepared screenshots. Its on YouTube: